Mobile Devices

For all devices your STMP settings are:

Non SSL Settings SSL Settings
Incoming Server: mail.example.com (your domain name)
Outgoing Server: mail.example.com (your domain name)
Username: Your full e-mail address
Password: Your e-mail account password
Incoming Port: POP3 110 or IMAP 143
Outgoing Mail server (SMTP) Port: 587
SSL: NO
SMTP Authentication Required
Secure Authentication or SPA needs to be turned off
Incoming Server: secure##.your domain.com
Outgoing Server: secure##.your domain.com
Username: Your full e-mail address
Password: Your e-mail account password
Incoming Port: POP3 995 or IMAP 993
Outgoing Mail server (SMTP) Port: 465
SSL: YES
SMTP Authentication Required
Secure Authentication or SPA needs to be turned off

 

Iphone, Ipad and Ipod

Set up an account manually

Make sure that you know your email settings. If you don’t know them, see STMP settings a the top of the page.

  1. Tap Add Account, tap Other, then tap Add Mail Account.
  2. Enter your name, email address, password, and a description for your account.
  3. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup.

If Mail can't find your email settings, you need to enter them manually. After you enter your email address and password, tap Next, then follow these steps:

  1. Choose IMAP or POP for your new account. If you aren’t sure which one to choose, contact your email provider.
  2. Enter the information for Incoming Mail Server and Outgoing Mail Server, see STMP settings a the top of the page.

If you still have questions visit Apple support

Galaxy Phones

Setting up Email on a Galaxy Phone

1. Click on your Mail icon on the front screen of the phone. If you cannot locate the Mail icon on your screen, touch the Applications icon in the lower right corner and then you should be able to find it.

2. If you have yet to set up an email account on your phone, you will be taken to a screen with two fields. Enter your email address in the top field and the password in the lower field. After you have entered the correct information, touch the Manual Settings button at the bottom of the screen.

3. You will be taken to a screen that gives you three option buttons: POP3 Account, IMAP Account, or Microsoft Exchange ActiveSync. Select your desired setup by touching the appropriate button. For Lakeside Web Services customers, you can select either POP3 or IMAP, but not the Microsoft Exchange option. We recommend IMAP for setting up email accounts on a phone.

4. After making your selection, you will see a page that asks for several fields of information.

IMAP Settings

User Name: Enter your FULL email address, even though the preset does not have the entire address. For example: [email protected]
Password: Enter the password for the email account.
IMAP Server: If your domain is pointed to our servers, then use that (ie: example.com) If your domain is not pointed to us, then use your server name (ie: biz108.your domain.com)
Port: This is the port number the phone will use to connect to the server. This is the port number the phone will use to connect to the server. Security type selection will determine what port number you want to put here. Reference the table below to find the correct port number.

Security Type: The type of security the phone uses to talk to the server. using SSL is the same as TLS. Security Type Description Port. The type of security the phone uses to talk to the server. Note that Lakeside servers do not differentiate between SSL and TLS settings, so using SSL is the same as TLS.

Security Type None Port
None (Default) No security protocol is used 143
SSL SSL Secure Socket Layer Protocol used. Will ask for confirmation for secure certificates. 993
SSL (Accept All Certificates) Secure Socket Layer Protocol used. Automatically accepts all secure certificates. (Recommended SecureProtocol) 993
TLS Transport Secure Layer Protocol used. Will ask for confirmation for secure certificates. 993
TLS (Accepts AllCertificates) Transport Secure Layer Protocol used. Automatically accepts all secure certificates. 993

IMAP Path Prefix Leave this field empty as it is not in use with Lakeside Hosting servers.

POP3 Settings

User Name: Enter your FULL email address, even though the preset does not have the entire address. For example: [email protected]
Password: Enter the password for the email account.
POP3 Server: If your domain is pointed to our servers, then use that (ie: example.com) If your domain is not pointed to us, then use your server name (ie:biz108.lakesidewebservices.com)
Port: This is the port number the phone will use to connect to the server. Security type selection will determine what port number you want to put here. Reference the table below to find the correct port number.
Security Type: The type of security the phone uses to talk to the server. Note that Lakeside Web Services servers do not differentiate between SSL and TLS settings, so using SSL is the same as TLS. Security Type Description Port None (Default) No security protocol is used.

Security Type None Port
None (Default) No security protocol is used 110
SSL SSL Secure Socket Layer Protocol used. Will ask for confirmation for secure certificates. 995
SSL (Accept All Certificates) Secure Socket Layer Protocol used. Automatically accepts all secure certificates. (Recommended SecureProtocol) 995
TLS Transport Secure Layer Protocol used. Will ask for confirmation for secure certificates. 995
TLS (Accepts AllCertificates) Transport Secure Layer Protocol used. Automatically accepts all secure certificates. 995

Delete email from server

This field has two settings for removing email from your server automatically.

  • Never Leaves email on the server. When I delete from Inbox
  • Leaves email on the server unless you delete it from your phone's Inbox.

Once you have entered your settings, touch the Next button found at the bottom of the screen.

Your phone will now check the incoming settings with the server to ensure they are correct and that it can connect. Once it has been confirmed, you will be taken to the next screen.

5. This screen is your Outgoing Server Settings screen and will be the same whether you use POP3 or IMAP in the previous step. There are a few fields on this page which are important for sending mail through our servers.

SMTP Server: Unless you have a custom third party SMTP server, you will simply use the same server name as you did for POP3 or IMAP settings.
Port: The port number used to converse with the server. The port number will be determined by the security type selected below.
Security Type: Note that Lakeside Web Services servers do not differentiate between SSL and TLS settings, so using SSL is the same as TLS.

Security Type None Port
None (Default) No security protocol is used 25 or 587
SSL SSL Secure Socket Layer Protocol used. Will ask for confirmation for secure certificates. 465
SSL (Accept All Certificates) Secure Socket Layer Protocol used. Automatically accepts all secure certificates. (Recommended SecureProtocol) 465
TLS Transport Secure Layer Protocol used. Will ask for confirmation for secure certificates. 465
TLS (Accepts AllCertificates) Transport Secure Layer Protocol used. Automatically accepts all secure certificates. 465

Require Sign-in Checkbox for requiring SMTP authentication. Unchecking this box can cause connection errors.

User Name: As with the incoming server, use your entire email address.
Password: The password for the email address.

Once you have set the Outgoing settings, click on the Next button to continue.

6. This screen is the Account Options screen. This asks for a couple of last minute details about the frequency of checking emails and whether you want a notification when new email arrives. As always, click the Next button when finished.

7. The last screen is the Set Up Email screen. Here you will give the mail account a name. This name is just an identifier used on your Android phone. You will also be asked for the name you want to display on outgoing emails. Once you have completed this task, click on the Done button and you are all set to send and receive email using your Samsung Galaxy phone!

If you still have questions refer to the Galaxy user manual

Droid Phones

1. Click on the "Mail" icon on the front screen of your phone. If the "Mail" icon is not available on the Home Screen you can find it on the Applications screen as well. 

2. On the Mail screen, click on New account

3. Select Manual setup

4. Next we will fill in your incoming server settings:

  • Email Address: This is your full email address, for example [email protected]
  • Username: Here you will put in your full email address again, this is very important to use the full email address.
  • Password: This is the password for your email address.  It will not necessarily be the same as your cPanel password.
  • POP Server: If your domain is pointed to us, put in mail.example.com (with your domain).  If your domain is not pointed to us, put in your server (for example, biz108.lakesidewebservices.com)
  • Security Type: None (default)
  • Server Port: 110 (default)
  • Once you have put in your information, click "Next".

5. Now we will fill in your outgoing server settings:

  • SMTP Server: If your domain is pointed to Lakeside Hosting, enter mail.example.com (with your own domain).  If your domain is not pointed to us, put in your server (for example, biz108.yourdomain.com)
  • Security Type: None (default)
  • Server Port: 587 ( or port 25 however many Providers block port 25 to reduce Spam)

Click Next.  On the final screen you can name the account what you want.  You may choose "work email" or just use the actual email address. This is just a method so you can identify the account for yourself.  You will also get an option to choose if this is your default email account.  Once you are done, click Finish setup.